FAQ

*When will my order be shipped?
Orders are usually shipped within 1 business days after receiving your order.

* How is my order shipped?
Tech-Ebooks.com sends all orders via USPS First Class mail,Usually reaches in 2-5 business days.
Domestic shipments to the lower 48 states should take 2-5 business days.Allow additional time when shipping to Alaska, Hawaii, US Territories, or Canada.

We do not accept international orders except for Canada,India,Pakistan

*Who bears the Shipping Costs?
Printed books needs shipping.Answer is YOU
Ebooks are downloadble files & doesn’t require any shipping
Sell your books, We bear the shipping cost.For all the approved orders, we send you the shipping label, Print it and you are done.

*How Do I Order If I Live Outside the United States?
Ebooks can be bought and read online from any where in the world. For Printed books,If you live outside the United States, you can now order here at our website. Simply add titles to your shopping cart and follow the easy directions to check out. For your shipping method, choose “International”.

* Where are we located?
Look us  on map @Connect

* What are our hours?
We have experienced Support representative available to provide Live Support via CHAT for all your queries from 08:00 am EST- 6:00 pm EST
* How can I contact you?
Drop us email with your issues at support@tech-ebooks.com or get in touch with our Live Support

* Payments?
We accept 2 major type of payment methods : PAYPAL & CREDIT CARD
Ebooks :- Ebooks are downloadable files, Please use Secure credit card payment Gateway inbuilt at our checkout section ONLY, We accept ALL THE MAJOR CREDIT CARDS.
Printed books :- Physical books are non downloadable files and requires the actual copy to be shipped to purchaser. Please use PAYPAL Payment Gateway inbuilt at checkout ONLY

* Security?
Our website is 100% secure. All the payments and financial information is handled & transacted by our 2 major PAYMENT GATEWAYS.Our safe shopping means that you never have to worry about the security of your credit card information when shopping at tech-ebooks.com.

Will I Receive an Order Confirmation?
Within 10-15 minutes of placing the order, Our backend system will automatically send you Order Confirmation via email . (If you do not receive an order confirmation within 2 hours, please contact us. Once your order has shipped we will send you a Shipping Confirmation email on the next business day that will provide you with instructions on how to Track Your Order through our website.

For Ebooks, the instructions will be shared to download and read the contents.

*Does Tech-ebooks Offer Quantity Discounts?
Yes we do. For orders of 5 or more books, you will receive a 10% discount. When you order online, this discount will automatically be calculated in your shopping cart.

*How do I Cancel or Modify My Order?
For Physical Books :- You may cancel or modify an order that has not already been processed by 2:00 PM Eastern Time of the day it is placed by sending an email message with your name and order number to support@tech-ebooks.com. If your order is placed after 2:00 PM Eastern Time, you may cancel or modify it by 8:00 AM Eastern Time of the following business day depends on shipping chosen at the time of placing the order.

For Ebooks :- Ebooks are downloadable content and cannot be returned. We have provided brilliant content and description related to every book. Please go through the contents and description before placing the order.

*Compatible browsers/Gadgets?
Our ebook store is very responsive and works well with all the current latest version of browsers. To name a few IE, Mozilla Firefox,Google Chrome browsers.
You can browse tech-ebooks.com , place the  order on your Iphone-IOS, IPad, Android, Computer, Laptops. All the Ebooks are downloadable & compatible on all the gadegts.

*How can I track my Orders, Find purchased Ebooks , Save Payment Methods?
To Track the Orders, Find out the Purchased Ebooks (Already Downloaded books) and Save personal Card details :- Login with your credentials and Go to your Dashboard

dashboard

*Steps to buy Ebooks, Are they Protected ?

  1. Search a Book, Go through the description
  2. Add book/s to the Cart
  3. Click Checkout (For Ebooks ,Use In-built secure Credit card Payment gateway ONLY  . For Printed books, use Paypal Payment gateway ONLY , We Accept ALL MAJOR CREDIT CARDS, & all the  transactions are 100% secured.
  4. Submit your Payment
  5. After successful transaction & all the approved payments.A email will triggered on registered email address with the Purchase Invoice, download link and  same link can be found from Dashboard – Orders.
  6. All the Ebooks are secured with a Password, For approved transactions, Password will be shared in a separate email for the security reasons. Email will be triggered with the password instructions to unlock the ebooks.

*How do I add /subtract Quantity of books in my Cart ?

Click on up-down arrow in update cart section on my Cart page. Pl find the below example

faq_updatecart