Sellback Books (Policies)

Before selling your items back with tech-ebooks, please make sure to read through our policies. We look forward to scoring you the most money for your used stuff!

At Tech-ebooks you can sell your e-books used textbooks converted to e-books,  e-books, (CDs, and DVDs). But before selling back your stuff, please ensure that each item meets our quality standards, which are described below. Once your sellback items arrive in our warehouse we will evaluate them to ensure that they meet these quality standards. Items that do not meet our standards may be rejected for sellback or subject to a price quote revision.

Books, e-books, CDs, and DVDs that do not meet our quality standards won’t be accepted for sellback. Read our sellback standards to determine if your items are acceptable for sellback with Tech-ebooks.

Please do not send in books that you do not own, or that you have rented from Tech-ebooks or another rental provider. Tech-ebooks is not responsible for rental late fee charges related to these books.

Textbooks


Textbooks that exhibit any of the following characteristics will not be accepted for sellback:

  • Severely damaged book cover, binding, or pages
  • Missing or ripped pages
  • Water damage
  • Excessive writing or highlighting
  • An ISBN or edition that is different from the ISBN or edition that was quoted*
  • Tampered ISBN
  • Missing CDs or discs (if required)
  • Fraud

Please do not send in books that you do not own, or that you have rented from Tech-ebooks or another rental provider. Tech-ebooks is not responsible for rental late fee charges related to these books

*Note: Some books have multiple ISBN numbers listed, so it is critical that you input the correct ISBN number that corresponds to the book you are selling back in order to receive an accurate quote. If there are stickers covering the ISBN on your book, please remove them.

 

DVDs, and CDS
When selling back ebooks DVDs, and CDS, please ensure that:

  • All items are in their original case and include the original artwork
  • All items are in good working condition

By participating in the sellback program, you represent and warrant that you are the lawful owner of the products you are selling back, and that those products are free and clear of any lien or encumbrance. Tech-ebooks will not issue payment for any sell back items that it receives and determines to be counterfeit, fraudulent, or stolen.

NOTE: Tech-ebooks is not responsible for items that are damaged in the mail. To protect against damage while in transit, including water damage, we encourage you to pack your items safely and securely. Check out our packing tips for more information.

 Unacceptable items: How they get processed?

Items that do not meet our selling book policies will be marked as unacceptable. Customers will not be paid for unacceptable items nor those items will be listed on our portal for future selling. If one or more of your sellback items is not accepted for sellback, we will notify you via email and will update your order details page. You will be given 14 days from the time of this notification to request that your items be returned to you. To submit this request, please use the contact us form or email support@tech-ebooks.com. If we do not hear from you within 14 days, your items will be recycled.

 

SHIPPING POLICY

When preparing your sellback items for shipment, please ensure that:

  • Your items are packaged safely and securely in order to avoid damage in transit.
  • Your package does not exceed 70 lbs.
  • The packing slip provided by tech-ebooks is included INSIDE your sellback package along with your sellback items. If you have multiple boxes, please include a copy of the packing slip in each box.
  • You use the prepaid shipping label provided by tech-ebooks. Shipments that do not use these labels will not be tracked.

All sellback shipments should be sent in within 14 days of confirming your sellback quote. Any items that arrive at our warehouse 30 days after your sellback order date may be canceled or re-quoted. Tech-ebooks is not responsible for items that are lost or damaged in the mail. If you would like to insure your package, you may do so at your own expense.

By sending in your sellback items to tech-ebooks, you agree to release us from any claim as to the products, the data stored in the products, or any information on any media used in conjunction with the products. tech-ebooks is not responsible for: any loss suffered by you due to any data that is not erased from the products and transferred to a third party; or any loss of data after the product is submitted to us. After sending in your sellback items to tech-ebooks, any requests for item returns may not be honored.

EVALUATION POLICY

Once we receive your sellback items we will evaluate them to ensure each meets our quality standards. This process may take up to 3-4 business days. Your sellback items may be re-quoted or rejected for any of the following reasons:

  • The item does not meet our sellback standards.
  • The condition of the item is materially different than originally specified
  • The ISBN or UPC code quoted does not match what was sent
  • The item is determined to be counterfeit, fraudulent, or stolen
  • Items listed on your packing slip were not included in the package received at our warehouse
  • Items were received in our warehouse after the 30-day quote period and therefore are subject to a new market price

Please note that each item in a sellback order may be processed, evaluated, and reported on separately. If you have multiple items in your sellback order, you may receive payment for each one separately.

REJECTED ITEM POLICY

If one or more of your sellback items fails to meet our sellback standards, we will notify you via email and will update your order details page. You will be given 14 days from the time of this notification to request that your items be returned to you. To submit this request, please use the contact us form or email support@tech-ebooks.com. If we do not hear from you within 14 days, your items will be recycled.

PAYMENT POLICY

To be defined

 

By participating in the sellback program, you represent and warrant that you are the lawful owner of the products you are selling back, and that those products are free and clear of any lien or encumbrance.

Tech-ebooks will not issue payment for any sellback items that violate one or more of these policies.

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